|If for any reason a course leader/ therapist became unavailable on an overseas holiday, in circumstances beyond our control, then we will do our outmost to replace them with a person of similar qualities. Wherever possible you will be advised in advance of any alterations.Similarly, the alteration of some amenities or courses might take place due to maintenance work, mechanical faults, weather conditions, sickness or other situations outside our control.
8. We do not accept liability for:- cancellations, delays or changes caused by war, threat of war, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations or other events beyond our control. Loss of, or damage to, personal property.
9. Health. It is a condition of booking, that each individual is responsible for their own medical or psychiatric conditions, and will be responsible for any conditions that may result during or subsequent to the holiday. We regret that our holidays and courses are not suitable if you are unable for emotional, mental or physical medical conditions to take responsibility for yourself.
10. Accommodation: We pride ourselves in offering a wide range of other accommodation at different prices. Please ensure you have the accommodation you require, prior to signing the booking form. Couples, please inform us as soon as possible, if you would prefer a double bed, and we will do our utmost to assist you. However, the standard accommodation is usually twin bedded.
11. Complaints: We take our responsibilities very seriously and try to ensure that you have a very enjoyable time. However, should a complaint arise, whilst you are away, please inform a member of our staff as soon as possible, as every effort will be made to resolve the problem on site. Otherwise we will only accept written complaints within two weeks of your subsequent return to the U.K.